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WHAT IS HIGH QUALITY MEDICAL CARE

AS DEFINED IN THE SCIENTIFIC LITERATURE

Our years of experience has brought forth the realization that most Canadians, define quality of medical care as ‘Doctors who listen’. Science defines quality of care based on the following seven outcomes measures:

  1. Mortality
  2. Readmissions
  3. Safety of care
  4. Effectiveness of care
  5. Patient experience
  6. Timeliness of care
  7. Efficient use of medical imaging

AS DEFINED IN THE SCIENTIFIC LITERATURE

High quality medical care produces the following outcomes:

LOW INCIDENCE METRICS:

  1. Mortality
  2. Hospital readmissions
  3. Adverse drug reactions/side effects
  4. Complications

HIGH INCIDENCE METRICS:

  1. Cure/Remission
  2. Timely care
  3. Highly rated patient experiences
  4. Efficient use of resources
Group of doctors reading a document in meeting room at hospital
medicine, healthcare and people concept - smiling doctor with clipboard and young man patient meeting at hospital

A SIMPLER EXPLANATION

High quality medical care is that which produces the best possible ‘outcomes’ in a cost effective and time effective manner:

  1. The quickest possible return to prior health status
  2. The greatest chance of “cure”
  3. The least side effects
  4. The best chance of quick return-to-health and work